These policies describe the ways Village Shoes collects, stores, uses and protects your personal information. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it.

How we collect information about you

When you visit the Village Shoes website, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.

If you purchase goods, we collect the following types of information from you:

  • Contact information – your name, address, phone, email, and other similar information.
  • Financial information – credit card numbers and billing address connected to that account.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via e-mail in the future to tell you about specials, new products or services, or changes to this privacy policy.

How we use the personal information we collect

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to:

  • provide the services and customer support you request;
  • process transactions and send notices about your transactions;
  • send you targeted marketing and promotional offers based on your communication preferences;

Your access to and control of the information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone 541-482-1321 given on our Web site:

  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a mailing list to receive information about special events, sales and coupons and newsletters. This election box only appears in places where the department collecting personal information maintains such lists.

Your participation in our online contest for a free $50 gift certificate is completely voluntary, so you have the choice whether to participate and disclose your information to us. We use this information to notify contest winners and to award prizes. We may post on our Site the names and cities of contest winners.

How we protect and store personal information

We never sell, rent or trade your personal information.

We take precautions to protect your information. When you submit sensitive information via the Web site, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is *always* encrypted, and removed after the transaction has been completed. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

How you can contact us about privacy questions

If you have questions or concerns regarding this policy, you should contact us by using the “Contact Us” feature on our website or by writing to us at Village Shoes, Attn: Privacy Department, 369 E. Main St. Ashland, OR 97520