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Winter Store Hours
Store Hours are 11- 5pm PST Mon.-Sat. 12-5pm Sunday. Please call during business hours and we'll be happy to
assist you.
Location
Our store is located in beautiful downtown Ashland Oregon, four
blocks from the town plaza. Our address is:
369 East Main Street, Ashland OR 97520.
Directions
For directions to our store from anywhere in the U.S., click on
Google Maps
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Telephone
866.482.1321 Toll Free (M-F. 11am-5pm PST)
541.482.1321 Everyday 11am-5pm Mon- Sat. and Sun. 12am-5pm PST.
Email
You can email us at info@village-shoes.com;
we try to answer emails on a daily basis.
Mailing List
Would you like to be on our mailing list?
Join Sole Mates and be sure to include
your name and email address and we'll notify you about store news
and upcoming shoe lines.
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How to Order
You can order via our handy secure online shopping cart. If you
prefer, you may email or call in with your order. Please include
the shoe brand and name, size, color preference, your name, address,
and phone number. We will contact you within 24 hours to confirm
the order and take your billing information.
Payment
We accept VISA, MasterCard, Discover, American Express, and money orders. With money orders, please include your
address, and phone number. We'll ship your shoes as soon as we receive your money order.
Out of Stock
If shoes are unavailable or out-of-stock, we will contact you with
other great options.
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Shipping
We ship UPS and USPS. The charge for shipping one pair of shoes is $10 ($35
for international orders);
each additional pair is an extra $3. Customers are responsible to pay all International customs fees and taxes.
Returns
We accept returns within 30 days from our date of shipment to you.
Sale shoes receive only store credit. Items marked as a Final Sale are ineligible for return or exchange. Accessories must be in their original packaging and unworn. Shoes should be unworn and in their original box. Please include
the original sales receipt. If returning a pair of shoes, please
place the shoe box inside another box with all labels on outside
box.
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