We accept returns within 30 days from our date of shipment to you. Shoes should be unworn and in their original box. Please include the original sales receipt. If returning a pair of shoes, please place the shoe box inside another box with all labels on outside box. You will receive a full refund minus shipping fees.

Under no circumstances do we share your personal information with anybody. We respect your privacy and want to protect your personal information.

We ship UPS. The charge for shipping one pair of shoes is $10 (except for international orders); each additional pair is an extra $3. We offer free shipping on purchases over $100 (except International packages). We will express ship your packages for an additional fee. If you choose Express Shipping at check out we will contact you to find out when you need your merchandise.

Q: How long will it take for my package to arrive?
A: UPS ground takes 7-10 business days. International packages take longer.

Q: On International orders are there any additional fees after I place my order?
A: Yes, there is a customs fee once the package arrives in your country. The fees vary depending on your country and the value of the package.

Q: Can my shoes be returned if they are not the right size, the wrong thing, or damaged in any way?
A: Yes. Please refer to our return policy.

Q: How will I know my order went out?
A: You will receive an email from UPS with your tracking information or be contacted by us directly.

Q: Do you charge my credit card even if you don't have what I ordered in stock?
A: No. We only charge you when we have what you want in stock. Otherwise if shoes are unavailable or out-of-stock, we will contact you directly and offer other great options.

Q: Will you share my personal information?
A: No. Please refer to our privacy policy.

Q: Are the shoes on your website brand new?
A: Yes. All merchandise on our website is brand new. We do not sell used goods.